PRIVACY POLICY

SECTION 1 – PERSONAL INFORMATION WE COLLECT

When you make a purchase or attempt to make a purchase through our online store, as part of our buying and selling process, we collect certain personal information you provide to us, including your name, billing address, shipping address, payment information, email address and phone number.  

When you visit the Site, we also automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

Email Marketing: With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you obtain my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for this purpose only.

If we ask you to provide us with your personal information for some other reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at info@pruno.ca or by mail at :

PRUNO 

1540 25e avenue, 

St-Prosper, QC, 

G0M1Y0, Canada

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our General Terms & Conditions of Sale & Service.

SECTION 4 – SERVICES PROVIDED BY THIRD PARTIES

Generally, the third-party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So, if you decide to pursue a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information belonging to you that was used to complete the transaction could be disclosed under the laws of the United States, including the Patriot Act.

Once you leave our store site or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or the General Terms & Conditions of Sale & Service of our website.

Links

You may be required to leave our website by clicking on certain links on our site. We take no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.

SECTION 5 – THIRD PARTY SERVICES

Online Store:

Our store is hosted by k-eCommerce. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in the k-eCommerce data storage system and databases, and in the general k-eCommerceapplication https://www.k-ecommerce.com/en.

We recommend that you read K-eCommerce's privacy policy carefully so that you can understand how they will treat your personal information.

Payment Gateway:

If you make your purchase from our online store, the transaction will be processed through a direct payment gateway, in this case Authorize.net.

Authorize.net will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways adhere to PCI-DSS, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.

For more information, please see the Authorize.net Terms of Service https://www.authorize.net/.

SECTION 6 – SECURITY

Personal Data:

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We do not keep any personal information on the PRUNO.ca site, other than your contact details (address; email; telephone; etc.).

If you provide your credit card information when making a purchase from our online store, it will be encrypted through use of the Authorize.net service. See Section 5 for more details.

Cookies files:

Cookies are pieces of information saved on your computer. They are not used to safeguard personal or confidential information.

However, we use cookies to store information that improves the online experience. We keep the language of use of the site as well as a cookie allowing to personalize the site with the information concerning you, when you have logged in by entering your username and password.

SECTION 7 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any dependent minor to use this site. 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if it should be done.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Officer at info@pruno.ca or by mail to Pruno.

Privacy Officer

Pruno

1540, 25e avenue, 

St-Prosper, QC, 

G0M1Y0, Canada